Our ticketing partners may provide a link for you to redeem your tickets once you have booked on our site. You will receive a booking confirmation email from us with the link to redeem your tickets along with comprehensive instructions.
If you experience issues redeeming, please try the below steps before contacting our customer service team;
- Copying and pasting the link into your browser rather than clicking on it
- Ensure you have followed all steps exactly as laid out in the instructions of your PDF confirmation
- Sometimes you will be required to use a code displayed in the bottom right of your confirmation email; please ensure there are no spaces on either side when this is applied